When you purchase a vacation home as an investment in Charleston SC, there are a number of factors to consider, especially when selecting a vacation rental management company to care for your property. If this is a home you plan to rent out for the majority of the year, you want to make sure your property is in good hands and will maintain its value over time, as well as delivering consistently on cash flow. Oftentimes this can be the one thing that will set property management companies apart from one other – the level of care provided for what is oftentimes you biggest investment asset.
In vetting vacation rental management companies, it is important not only to understand how they will increase your bookings, how they will market your property, or what their strategy is for garnering 5-star ratings, but more importantly, “how will they care for your home?” Is comprehensive property care an additional fee? Will they follow through on their promises? The key is understanding that there is no “one size fits all approach” to asset management, and that the management firm you partner with should include a team of skilled asset managers. As a boutique vacation rental management company in Charleston SC, our success lies in your success, and it starts on day one. As vacation property owners ourselves, it is critical that we deliver the same diligent oversight and Return On In vestment that we expect for our own properties. Here’s how we do it …
Eye For Luxury
When we bring a new vacation rental property into our portfolio, the first thing we do to care for your property is to apply our expertise so that it fits seamlessly alongside our luxury portfolio. Depending on the standards maintained by prior management firms, we will bring in high-end linens, offer suggestions on decor, recommend furnishings and fittings that will perform well under rental use, from plates in the kitchen to furniture on the deck or anything in between. And while your property is under our care, we hire only the highest rated cleaning teams in the area to maintain the high-end feel and luxury touches throughout the home. A high-end property with updated interiors and a fresh, clean atmosphere will produce 5-star reviews and ultimately yield greater revenue.
It’s All In The Details
Wear and tear is bound to happen in a vacation rental. That’s why our concierge team checks your property after each stay and our dedicated, in-house maintenance team performs routine, monthly maintenance checks to ensure everything is in working order. If you’re not proactive, a minor issue today could turn into a major issue down the road, that’s why we keep an eye on anything from a working doorknob or light switch, to inspecting the HVAC or washer/dryer. At the end of the day, our goal is to ensure that your asset does not depreciate over time.
Guest Relationships
Other than having our management teams providing diligent oversight to both revenue and maintenance, we want to make sure guests staying in your home also respect your home while visiting and treat it accordingly. With advanced booking software and a higher level of service that includes increased contact with guests before they check in, we are able to make that personal connection and develop relationships with our travel clients. We have found that if a guest doesn’t feel anonymous they are more likely to respect and treat you home as if it were their own.
Go The Extra Mile
Beyond weekly and monthly maintenance checks and quick fixes as issues arise, our Luxury Simplified Retreats team goes above and beyond to care for your home. Whether it be preparing your home in the event of a hurricane by boarding windows and bringing in outdoor furniture, to putting you in touch with our Simplified Construction team to give you that new bathroom you’ve been dreaming of, that’s just a benefit of working with an “all under one roof” company. And our service doesn’t stop at simply providing exceptional care to the vacationer.
Our team is here to make sure that your home is in safe hands at all times. We understand that when you trust us to care for your home, you’re trusting us with one of your biggest assets so once you hand us the keys, we handle all the details so that you can relax and enjoy your home to the fullest extent. Download the booklet to discover for yourself why we’re experts at property management in Charleston SC.
